Patient Liaison Supervisor

With a customer service career spanning over a decade, Patient Liaison Supervisor Samuel heads up Coppergate Clinic’s friendly front of house team and truly sets the tone for the exemplary customer service our patients have come to expect as standard. Samuel takes great pleasure in supporting and guiding his colleagues to ensure the smooth running of the clinic and prides himself on ensuring the clinic reception is a friendly and welcoming, yet efficient and professional environment.

A self-confessed ‘people person’, Samuel ensures all visitors to the clinic are met with the warmest of welcomes and that even the most nervous of patients are put at ease from the moment they arrive.

Book Consultation
Professional experience

Samuel discovered a passion for customer service during his 11 years working within a highly regarded, city centre hotel.  During this period, enjoyed meeting and assisting guests from across the globe, whilst covering a variety of roles, from food and beverage to conference and events.

Areas of Specialism

Patient journey coordination

Overseeing the smooth running of the clinic

Managing all aspects of the Clinics’ front of house

News & PR

The latest from Coppergate Clinic

View All Articles

Read Article
‘Baby Botox’ – your ultimate guide

Over the past couple of years, there has been a growing buzz around the term ‘baby Botox,’ which is also referred to as ‘preventative Botox,’ and ‘micro-Botox.’ On Instagram 115K posts feature the hashtag ‘baby Botox,’ whilst on TikTok 195.7M videos are thought to be related to this procedure. So, what is it, and how is it different from regular Botox?

Read Article

Read Article
Recovering from blepharoplasty surgery: What to expect

Whilst the cause of heavy eyelid skin can not be treated, blepharoplasty (or eyelid surgery) offers an excellent solution to the symptoms caused by this excess skin. So, what does the surgery entail? What is the recovery time? And what results can you realistically expect?

Read Article