Patient Liaison Supervisor

With a customer service career spanning over a decade, Patient Liaison Supervisor Samuel heads up Coppergate Clinic’s friendly front of house team and truly sets the tone for the exemplary customer service our patients have come to expect as standard. Samuel takes great pleasure in supporting and guiding his colleagues to ensure the smooth running of the clinic and prides himself on ensuring the clinic reception is a friendly and welcoming, yet efficient and professional environment.

A self-confessed ‘people person’, Samuel ensures all visitors to the clinic are met with the warmest of welcomes and that even the most nervous of patients are put at ease from the moment they arrive.

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Professional experience

Samuel discovered a passion for customer service during his 11 years working within a highly regarded, city centre hotel.  During this period he enjoyed meeting and assisting guests from across the globe, whilst covering a variety of roles, from food and beverage to conference and events.

Areas of Specialism

Patient journey coordination

Overseeing the smooth running of the clinic

Managing all aspects of the clinic’s front of house

News & PR

The latest from Coppergate Clinic

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What is a Deep Plane Face and Neck Lift?

Innovative approaches to rejuvenating the face have evolved over time and the deep plane facelift represents a significant development in the evolution of surgical facelifts. It differs from a regular facelift as it involves the surgical dissection of the Superficial Musculo Aponeurotic System (SMAS) layer, put simply, this means that the deeper structures of the face can be tightened and lifted.

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Profhilo vs Polynucleotide Treatments

Let's go through some of the most frequently asked questions about these two skin rejuvenation treatments to help you decide which one is right for you!

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