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The Independent Sector Complaints Adjudication Service (ISCAS) is the recognised independent adjudicator of complaints for the private healthcare sector. ISCAS is a not-for-profit limited company, independent from the trade body and hosted within the Centre for Effective Dispute Resolution (CEDR). ISCAS provides the services of independent adjudication as the third stage of a three-stage process.

Coppergate Clinic’s subscription to this service demonstrates our commitment to ensuring patient satisfaction, as well as ensuring patients have access to high quality, objective complaints systems.

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The latest from Coppergate Clinic

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Has ‘zoom face’ driven a cosmetic surgery boom?

The new way of working is a key factor in the surge in cosmetic surgery and aesthetic treatments, but is more time spent in front of the camera really at the root of the rise in cosmetic procedures? And is the cosmetic surgery 'zoom boom' really the phenomenon the media would lead us to believe?

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How to minimise swelling after surgery

Whomever your surgeon is at Coppergate Clinic, following surgery you will be provided with a detailed recovery plan, ensuring you experience optimal healing. But is there anything you can do to reduce downtime and post-surgery swelling?

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