With a customer service career spanning over a decade, Patient Liaison Assistant Samuel draws upon his extensive experience to consistently deliver exceptional standards of patient care. Samuel takes great pleasure in supporting his colleagues to ensure the smooth running of the clinic and prides himself on ensuring the clinic reception is a friendly and welcoming, yet efficient and professional environment.
Joining the team in 2021, Samuel is always delighted to share his knowledge of the procedures and products available, assisting patients both prior to and following treatment.
Samuel discovered a passion for customer service during his 11 years working within a highly regarded, city centre hotel. During this period, enjoyed meeting and assisting guests from across the globe, whilst covering a variety of roles, from food and beverage to conference and events.
Patient journey coordination
Overseeing the smooth running of the clinic
Managing all aspects of the Clinics’ front of house