Patient Liaison Assistant

With a customer service career spanning over a decade, Patient Liaison Assistant Samuel draws upon his extensive experience to consistently deliver exceptional standards of patient care. Samuel takes great pleasure in supporting his colleagues to ensure the smooth running of the clinic and prides himself on ensuring the clinic reception is a friendly and welcoming, yet efficient and professional environment.

Joining the team in 2021, Samuel is always delighted to share his knowledge of the procedures and products available, assisting patients both prior to and following treatment.

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Professional experience

Samuel discovered a passion for customer service during his 11 years working within a highly regarded, city centre hotel.  During this period, enjoyed meeting and assisting guests from across the globe, whilst covering a variety of roles, from food and beverage to conference and events.

Areas of Specialism

Patient journey coordination

Overseeing the smooth running of the clinic

Managing all aspects of the Clinics’ front of house

News & PR

The latest from Coppergate Clinic

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Has ‘zoom face’ driven a cosmetic surgery boom?

The new way of working is a key factor in the surge in cosmetic surgery and aesthetic treatments, but is more time spent in front of the camera really at the root of the rise in cosmetic procedures? And is the cosmetic surgery 'zoom boom' really the phenomenon the media would lead us to believe?

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How to minimise swelling after surgery

Whomever your surgeon is at Coppergate Clinic, following surgery you will be provided with a detailed recovery plan, ensuring you experience optimal healing. But is there anything you can do to reduce downtime and post-surgery swelling?

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