Prior to joining the Coppergate Clinic team in 2018 , Heather spent 28 years working within Spire Elland private hospital. It was during this time and across multiple posts that Heather gained extensive customer service, marketing and management experience, all of which she draws upon daily within her role at the clinic.
Heather is also the first point of contact for the clinic team, overseeing all aspects of their continued professional development along with ensuring that the Clinic is fully compliant with all aspects of CQC regulations.
Patient liaison and journey management
Coordination and management of clinic team
CQC Regulation and Compliance director